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FAQs

Below you'll find a list of our most frequently asked questions and answers for Safetysigns.com.au.

If your question is not answered below please don't hesitate to contact us.

What size sign do I need?

The size of the sign you require will depend on the distance from which the sign will be viewed. The diagram below shows the viewing distance for our most popular sign sizes. The diagram assumes good lighting conditions so that the sign can be seen without straining your eyes.

How much will my shipping cost?

We offer free shipping for orders over $165 and $16.50 shipping for orders below $165 (inc GST).

Full shipping rates and details can be found on our shipping page.

Do you ship internationally?

We happily welcome orders from customers located outside Australia however international deliveries may be subject to higher freight costs, import charges and other local taxes. Any such charges are the responsibility of you, the customer.

Help! I am not exactly sure which product I need….

Not a problem. Our highly experienced customer service team are here to help. Simply email us on info@safetysigns.com.au or give us a call on 1300 727 051.

Help! I cannot find what I am looking for….

We can manufacture a large range of signs and other products to meet all your safety and signage requirements.

Simply fill in the Custom Order Form or email us at info@safetysigns.com.au and our friendly customer service team will be in touch.

When will I receive my item?

Any item which is held in stock will be dispatched within 24 hours. If your item is not in stock, we will provide you with an estimated dispatch date as soon as possible.

What payment methods do you accept?

We accept credit card payment by either VISA or Mastercard. If you would prefer to pay by direct deposit please email us at info@safetysigns.com.au.

What is your returns policy?

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

Full returns policy and details can be found on our returns page.

How long will my sign last?

In contrast to some of our competitors, the majority of our signs are screen printed. Screen printed signs using exterior grade inks will well outlast unlaminated UV, digitally printed signs. Signs printed in dark colours such as black can last for up to 20 years.