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FREE STANDARD SHIPPING on orders over $99
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Safety Signs FAQs

Welcome to SafetySigns.com.au's comprehensive FAQ resource. Find instant answers about custom safety signs, AS1319 compliance standards, ordering processes, shipping across Australia, and our quality guarantee. Can't find your answer? Contact our expert team for personalised guidance.

AS1319 Compliance & Product Materials

What Australian Standards do your signs comply with?

All our safety signs are manufactured to comply with relevant Australian Standards, including AS1319-1994 (Safety Signs for the Occupational Environment), AS2293 (Emergency Evacuation Lighting), and AS1428 (Braille and Tactile Signs for accessibility). We manufacture signs in our Melbourne facility to strict Australian standards, ensuring your workplace meets WHS compliance requirements. Our signs feature correct colour coding, symbol usage, sizing, and materials as specified in these standards. Learn more about AS1319 compliance in our complete guide.

What's the difference between AS1319 and AS2293?

AS1319 covers workplace safety signs including danger (red), warning (yellow), prohibition (red), mandatory (blue), fire (red), and emergency information (green) signs. AS2293 specifically covers exit signs and emergency evacuation lighting systems. Many people confuse the two, but AS1319 handles general safety signage whilst AS2293 deals with illuminated exit and evacuation route marking. Most workplaces need signs complying with both standards. Read our detailed comparison guide.

What materials are your signs made from?

We offer safety signs in various materials to suit different applications: Corflute (a versatile, lightweight corrugated twin wall polypropylene sheet designed for signage. Combining strength, durability, and impact resistance, it is the ideal material solution for both indoor and short-term outdoor projects requiring a tough, weatherproof substrate), Metal (durable, weather-resistant, long-term outdoor use), Polypropylene (for indoor use), and Vinyl stickers (adhesive application, smooth surfaces). All materials use UV-resistant inks to prevent fading. We can recommend the best material for your specific environment and budget – reach out to our team for assistance.

How long do outdoor signs last?

Lifespan depends on material and environmental conditions. Metal and aluminium are best suited for outdoor use. Polypropylene is ideal for indoor application and corflute is generally used for temporary signage solutions (but can also be used indoors).

Ordering Safety Signs & Bulk Pricing

How do I order from your website?

Browse our extensive range of AS1319 compliant safety signs on safetysigns.com.au, select your required size and material, add to cart, and complete checkout with your delivery details. Orders are processed from our Melbourne warehouse, with in-stock items dispatched within 24 hours during business days. If you need assistance selecting the right signs for your workplace, our team is available via phone or email to provide expert guidance.

How do I install safety signs on walls, posts, or brackets?

Installation methods vary depending on the sign material and mounting surface. Metal and polypropylene signs typically come with pre-drilled corner holes for screw mounting to walls, posts, or brackets. Vinyl sticker signs have adhesive backing for direct application to clean, smooth surfaces. For best results: ensure the mounting surface is clean and dry, use appropriate screws or fixings for your wall type (masonry, plasterboard, metal), and position signs at the recommended height for visibility.

Do your signs come with holes and corners?

Yes. Metal, aluminium and polypropylene signs have 16mm radius corners with 5mm holes in the corners. 10mm eyelets are an option on corflute signs but additional charges apply.

Can you add extra mounting holes to signs?

All of our metal, polypropylene and aluminium signs come standard with 5mm corner holes. Corflute has no holes – we can add eyelets (charges apply). If you want post holes added to metal or aluminium we are happy to do this at no charge, please request when ordering.

Can I pick up my order?

Yes, please contact us to arrange pickup from our Melbourne warehouse.

Can I order custom signs along with my stock items?

Yes, please contact us with a list of what you require (both stock and custom) and we can prepare a quote for the entire order.

Do you offer bulk pricing for large orders?

Yes! We provide competitive bulk pricing for large quantities and repeat customers. Whether you're outfitting multiple sites, running a construction project, or managing facilities across Australia, we can offer volume discounts tailored to your needs. Contact our team with your requirements for a custom bulk quote. We also support government and corporate accounts for ongoing supply arrangements.

Can I see product samples before ordering?

For large or custom orders, we can arrange samples or provide detailed specifications including material thickness, finish quality, and colour accuracy. Contact our team to discuss your requirements – we want you to be completely confident in your purchase. For standard products, our website features high-quality images and detailed descriptions, and our team can answer any questions about materials, durability, and appearance.

How do I get a copy of my invoice?

Invoices are usually sent with the goods. Please contact us if you require an electronic copy and we can email it to you.

Can I pay by EFT?

Yes, please contact us and we can invoice you for EFT payment.

Can I pay by credit card over the phone?

Unfortunately we cannot accept credit card details over the phone for security purposes. For custom signs and other quoted items, please contact us and we can send a secure web link for credit card payment.

Australia-Wide Shipping, Delivery & Returns

Where do you ship to?

We ship safety signs Australia-wide from our Melbourne warehouse. Delivery is available to all metropolitan and regional areas across Victoria, New South Wales, Queensland, South Australia, Western Australia, Tasmania, Northern Territory, and the ACT. All orders require a street address and daytime phone number.

How long does delivery take?

In-stock standard products are dispatched within 24 hours during business days from our Melbourne warehouse. Delivery timeframes vary by location: Melbourne metro typically 1-2 days, other capital cities 2-4 days, and regional areas 3-7 days depending on location. Custom signs typically take 3-7 days production time plus standard delivery. Express shipping options are available for urgent requirements – contact our team to discuss your deadline.

What are your shipping options and rates?

Our shipping rates are as follows:

Standard shipping via Australia Post (Australia Wide):
$12 on orders below $100
FREE on orders over $99

Express shipping via Common Courier (Australia Wide):
$22 on orders below $200
FREE on orders over $200

Please note all orders below $200 will be despatched with an Authority to Leave unless otherwise advised by you

Heavy / Bulky Items: may require special handling and incur additional freight charges. Please contact us for details.

What's your returns policy?

We stand behind the quality of our products. If you receive a faulty or incorrect item, contact us within 7 days of delivery and we'll arrange a replacement or refund. For custom-made signs, please carefully review your design proof before approval, as custom orders cannot be returned unless faulty. Standard stock items in original condition may be returned within 14 days – contact our team to arrange a return authorisation. For full details on restocking fees, delivery charges and merchant fees, please see our returns policy. Customer satisfaction is our priority.

Still Have Questions?

Our Melbourne team is here to help with expert advice on safety signage, compliance, and custom solutions.

Contact Our Team